Step 1 – Back up important files and data.

• Restoring the original factory image erases ALL existing data. This includes files, folders, programs, drivers, E-mails, photos. Before performing a PC Restore, back up all personal files. If you do not back up your personal files, the data will be lost.

Step 2 – Restore the computer software to original condition.

• Turn on computer.
• As the computer starts press <F8> on the keyboard until the System Recovery Option Menu appears on the screen
• Press the down arrow on keyboard to select Repair Your Computer and then press.
• Specify the language settings that you want, and then click Next.
• Log in as a user who has administrative, and then click OK.
• Click Dell Factory Image Restore.
• In the Dell Factory Image Restore windows, click Next.
• Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
• Click Next.
• When the restore operation is completed, click Finish to restart the computer.

The computer is restored back to its factory setting.